Last updated: April 21, 2026

This Limited Warranty is provided by INTENSO TRADING LIMITED for eligible products purchased through https://ridegodoit.com/.

1. Limited Warranty Coverage

We warrant that eligible products sold through our website are free from defects in materials and workmanship under normal use and maintenance during the applicable warranty period.

2. Warranty Period

Unless a different warranty period is stated on the product page, order confirmation, or product manual, our standard limited warranty period is 1 years from the date of delivery to the original purchaser.

Any repair, replacement, goodwill service, or replacement part provided under warranty does not restart or extend the original warranty period unless required by law.

3. Who Is Covered

This warranty applies only to the original retail purchaser of the product purchased directly from our website or from an authorized sales channel expressly approved by us, unless otherwise required by law.

4. What Is Covered

Subject to inspection and approval, this warranty may cover manufacturing defects affecting the normal use or function of:

• main frame or main structural components;
• motor or drive unit;
• battery pack and charger;
• controller, display, wiring, or electrical system;
• other original components found to be defective in materials or workmanship.

5. What Is Not Covered

This warranty does not cover:

• normal wear and tear;
• cosmetic damage such as scratches, paint fading, dents, or surface corrosion;
• damage caused by misuse, abuse, accidents, impact, neglect, or improper storage;
• improper assembly, unauthorized repair, or unauthorized modifications;
• damage caused by use inconsistent with manuals, warnings, or intended product purpose;
• consumable parts subject to normal wear, such as tires, tubes, brake pads, grips, chains, and similar items;
• free gifts, promotional accessories, or non-original parts;
• water damage, fire damage, commercial misuse, or damage caused by external events beyond our control.

6. Battery and Electrical Components

Batteries and electrical components must be used, charged, stored, and maintained according to the applicable manual. Capacity reduction over time caused by ordinary use, charging cycles, aging, or environmental conditions is not considered a manufacturing defect unless otherwise required by law.

7. Warranty Remedies

If a valid warranty claim is approved, we may, at our discretion:

• provide troubleshooting assistance;
• send replacement parts;
• repair the product or authorize repair;
• replace the product or affected component with a new, refurbished, or functionally equivalent item;
• offer a partial refund or other commercially reasonable resolution where repair or replacement is not practical.

8. Warranty Claim Procedure

To submit a warranty claim, please contact support@ridegodoit.com and provide:

• your order number;
• the product model;
• a clear description of the issue;
• photos or videos showing the defect;
• any other information reasonably requested to assess the claim.

9. Shipping Damage

Shipping damage must be reported within 7 days of delivery. Please keep the original packaging and provide photos of the box, label, and damaged area.

10. Labor and Service Costs

Unless otherwise expressly agreed in writing or required by law, warranty coverage generally applies to parts and approved remedies only. Labor, local service charges, travel, installation, reinstallation, diagnostics, and transportation costs may not be included.

11. Limitation of Warranty

This Limited Warranty gives you specific legal rights, and you may also have other rights that vary depending on your jurisdiction. Nothing in this policy limits any non-waivable consumer rights that apply under applicable law.

12. Contact Information

Brand: GODOIT
Company Name: INTENSO TRADING LIMITED.
Address: 3/F，WORKINGTON TOWER, 78
BONHAM STRAND, SHEUNG WAN
HK
Email: support@ridegodoit.com
Website: https://ridegodoit.com/